πŸ’³Withdrawing Funds

The process of withdrawing funds from Bitronix is maximally simplified and takes only a few minutes. You can withdraw USDT on the TON network to any external wallet.

Prerequisites:

  • βœ… Funds must be in the "Savings" section β€” withdrawals are only possible from there.

  • βœ… A confirmed withdrawal address β€” you need to set up a withdrawal address once.

  • βœ… Minimum withdrawal amount β€” 10 USDT.

  • βœ… Balance to cover the network fee β€” ensure you have sufficient funds to cover the transaction fee.

Step-by-step guide:

1. Go to the withdrawal section

  • On the main application screen, tap your profile photo in the top right corner.

2. Setting up the withdrawal address (if not yet configured)

  • On the wallet screen, find the section labeled "Address for USDT withdrawal (TON)".

  • Tap the pencil icon (edit) next to the address.

  • Enter the correct address of your external TON network wallet.

  • Carefully verify the address β€” blockchain transactions are irreversible.

3. Initiate the Withdrawal

  • Enter the withdrawal amount (minimum 10 USDT).

  • The system will automatically calculate the amount including the network fee.

πŸ“Œ How Withdrawal from a Trading Robot Works: When withdrawing funds from a trading robot, a share of the balance is fixed, not an exact dollar amount. This is because the robot’s balance may change due to market volatility while your request is being processed.

  1. You choose an amount and confirm the operation.

  2. The system determines what share of the current balance your chosen amount represents and reserves it.

  3. While the request is being processed, the market price may change.

  4. The actual amount credited to your wallet is calculated based on the reserved share at the time the transaction is completed.

The final withdrawal amount may slightly differ from the amount you specified.

4. Confirm the Withdrawal

  • The system will display the transaction details: withdrawal amount, recipient address, network fee.

  • Confirm the withdrawal using the code from Telegram or another authentication method.

  • After confirmation, the funds will be sent to the specified address.

Processing Time and Fees:

⏱️ Processing Time: 5 to 30 minutes (depends on TON network load). πŸ“Š Transaction Status: Can be tracked in the transaction history within the "Wallet" section.

If You Encounter Problems:

❓ Transaction is stuck β€” Check its status in the transaction history; this is usually a temporary network delay. ❓ Funds haven't arrived β€” Make sure the withdrawal address is correct and corresponds to the TON network. ❓ No withdrawal button β€” Verify that the funds are in "Savings," not in "Trading."

For any questions regarding withdrawals, please contact support: @bitronixteam.

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