📞Support contacts
You will find all official communication channels with the Bitronix team and helpful access to information.
🆘 Technical Support
For questions related to the platform's operation, you can contact:
Main support channel on Telegram: @bitronixteam
Hours of operation: round-the-clock, 24/7
Average response time: up to 30 minutes during working hours (CET)
Please specify in your inquiry: your user ID (can be found in your profile), and detailed description of the issue if necessary.
🤖 Official Bitronix Resources
For Launch and Management: @BitronixAppBot
Web site:
Russian version: https://bitronix.inc/ru
English version: https://bitronix.inc/en
Social networks and channels:
Twitter/X: x.com/bitronixappbot
Telegram channel (news and announcements): t.me/bitronixapp
Telegram community (discussions): t.me/bitronix_comminity
📄 Official Documentation and Verification
EU License:
Czech Business Register: Проверить лицензию
Performance Verification:
All strategies are verified on the independent TradeLink platform:
⚠️ Important Notes
Только официальные каналы: Мы не используем другие мессенджеры или социальные
Official Channels Only: We do not use other messengers or social networks for support.
Security: Never share your passwords, seed phrases, or private keys. Support staff will never ask for this information.
Information Verification: All official links are published only in our Telegram channel and on our website.
Fraud Warning: Beware of fake accounts and groups impersonating Bitronix.
📋 How to Contact Support Effectively?
To get help as quickly as possible:
Clearly describe the problem.
Provide your User ID (found in your profile).
Attach screenshots if necessary.
Describe the steps that led to the problem.
Always here to help you! The Bitronix team guarantees prompt support at all stages of using the platform.
The Bitronix Guidebook is your complete guide to the platform. Regularly updated!
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