# Frequently Asked Questions

This section contains answers to the most common questions about how Bitronix operates. If you don't find an answer to your question, please contact support at @bitronixteam.

### 🤔 About Algorithm Operation and Returns

#### ❓ Why hasn't my robot taken profit after the recent uptrend over the last 3 days? My balance grew to $120, but now it's back at $99.

**📊 Answer:** The algorithms do not operate on the concept of "manually taking profit." Their task is to analyze the market every minute and open optimal positions, constantly reinvesting capital. Short-term fluctuations (+20% over 2 days, followed by a correction) are normal volatility accounted for in the mathematical model. Results should be evaluated over a horizon of 3-4 months, not based on daily fluctuations.

#### ❓ Why don't I see a profit immediately after depositing?

**📊 Answer:** The algorithms start working immediately, but their results become evident over time. If you deposited during a period of sideways movement or correction, visible profit may appear later—this is part of the cycle. The system is designed for long-term operation with a >95% probability of profit over a 6-12 month horizon.

#### ❓ How to Properly Evaluate Profit in Bitronix?

**📊 Answer:**

* **For active management:** Secure a portion of the profit yourself during strong uptrends (e.g., when your deposit grows by 20–30%). During drawdowns, you can buy more — this improves your average entry price.
* **For a passive approach:** Plan for an investment horizon of 6–12 months. Trust the math — the algorithms work 24/7. Monitor the overall trend, not daily fluctuations.

***

### 💰 About Deposits and Withdrawals

#### ❓ What is the minimum deposit?

**💰 Answer:** The minimum amount to start any robot is **10 USDT**. Balance top-ups are processed on the TON network.

#### ❓ How to lock in profit?

**💰 Answer:** Press the **"Lock in"** button on the active robot's card, enter the amount to withdraw, confirm the operation. The funds will be instantly transferred to the **"Savings"** section, and the robot will continue working with a reduced balance.

#### ❓ How to Withdraw Funds from the Platform?

**💰 Answer:**

1. Ensure the funds are in the **"Savings"** section (funds from active robots must be "locked in" first).
2. Go to **"Wallet"** via the profile icon.
3. Click the pencil icon next to **"Address for USDT withdrawal (TON)"** and enter your address.
4. Click **"Withdraw"**, enter the amount (minimum 10 USDT), and confirm.\
   Processing time — 5 to 30 minutes, network fee — \~0.02 USDT.

***

### ⚙️ About Functionality and Settings

#### ❓ What are Stop Loss and Take Profit?

**⚙️ Answer:** These are manual settings for automatically securing profit or limiting losses for each robot. When the set level is reached, the robot stops, and the funds are transferred to "Savings." By default, they are set to TP +20%, SL -20%.

#### ❓ Why does the Stop Loss trigger not exactly at the set level?

**⚙️ Answer:** The system tracks the robot's **actual balance**, not instantaneous fluctuations. Example: if you set an SL at -10%, but the balance briefly drops to -20%, the withdrawal will occur based on the actual -20%. This protects against false triggers during periods of high volatility.

#### ❓ What is the Demo Mode?

**⚙️ Answer:** This is free 30-day access to a virtual account with 1000 USDT for testing all strategies without risk. Activated within the application, it allows you to learn the functionality and choose a suitable robot.

***

### 📊 About Statistics and Results

#### ❓ Where can I see the verified results of the strategies?

**📊 Answer:** All historical data for the JUGG, LINX, VORTEX, and SPARK strategies is available on the independent [TradeLink](https://trade-link.com/) platform. Links to the verification are in our presentation and official channels.

#### ❓ What do YTD and Average Annual Return mean?

**📊 Answer:**

* **YTD (Year-to-Date)** — return since the beginning of the current year.
* **Average Annual Return** — the average return over the entire period of the strategy's operation.

#### ❓ What are the strategies' performance metrics?

**📊 Answer (data since 2022):**

* **JUGG (1x):** Average Annual Return 30.4% | Sharpe Ratio 3.89
* **LINX (3x):** Average Annual Return 94.4% | Sharpe Ratio 5
* **VORTEX (5x):** Average Annual Return 148% | Sharpe Ratio 9.48
* **SPARK (10x):** Average Annual Return 131.5% | Sharpe Ratio 11.2

***

### 🔒 About Security and Licensing

#### ❓ Is Bitronix a licensed platform?

**🔒 Answer:** Yes. Bitronix is the first EU-licensed mini-app for algorithmic trading on Telegram. We operate under the supervision of a regulator in the Czech Republic. The license can be verified via the link: [Czech Business Register](https://or.justice.cz/ias/ui/rejstrik-firma.vysledky?subjektId=1259349\&typ=PLATNY).

#### ❓ How is the safety of funds ensured?

**🔒 Answer:**

* **Legal Safety:** EU license.
* **Technical Safety:** 15+ levels of pre-trade control, separation of trading and risk management systems.
* **Infrastructure Safety:** Servers in the USA, Europe, and Asia, with recovery in 15–180 minutes.
* **Transparency:** All trading history is verified on TradeLink.

***

### 🤖 About Robot Selection and Setup

#### ❓ How to choose the right robot?

**🤖 Answer:** Choose not based on the leverage number, but on your readiness for a certain amplitude of fluctuations:

* **JUGG (1x)** — for smooth growth with minimal drawdowns.
* **LINX (3x)** — for balanced growth with managed volatility.
* **VORTEX (5x)** — for maximum capital efficiency (readiness for drawdowns up to -20%).
* **SPARK (10x)** — for extreme returns (readiness for deep drawdowns).

#### ❓ Can I run multiple robots simultaneously?

**🤖 Answer:** Yes. Tap "Add Robot" on the main screen and repeat the launch process. Each robot operates independently with its allocated amount.

***

### 📈 About Market Conditions (Sideways vs. Trend)

#### **❓ What is a "sideways market" (flat) and why does it annoy traders?**

**📊 Answer:** A sideways market is when the price is volatile but does not go up or down; it just fluctuates in a narrow range. 🚦 Imagine the market as a person who can't decide between coffee or tea ☕️ and keeps going back and forth. For trend strategies, this is the hardest time because they are designed to catch strong movements, and here there's just noise.

#### **❓ Why do trend strategies (like Bitronix's) lose money in sideways markets?**

**📊 Answer:** A trend strategy is like a locomotive 🚂: on straight tracks (trend), it flies at high speed, but on winding streets (sideways), it can't accelerate and just bumps into corners. Algorithms buy when the price goes up, hoping for continuation, but the price immediately reverses. This is called a "whipsaw" or false signals.

Example from the Bitronix report (LINX, 3x leverage):

* 📉 **April 2024:** –18.44%
* 📉 **July 2024:** –13.89%

Why? During those months, the market likely consolidated after strong moves, and the strategy temporarily lost. But that's normal! It's the "price of admission" to later hit the jackpot on a real trend.

#### **❓ How quickly do strategies recover when a trend starts?**

**📊 Answer:** Instantly! ⚡️ As soon as the market wakes up and moves in one direction, Bitronix algorithms start generating profit. In one good month, they can offset six months of drawdown.

Look at the numbers (LINX, 3x):

* 📈 **February 2024:** +64.03% (after small losses earlier in the year)
* 📈 **January 2026:** +62.70% (just one month!)

SPARK (10x) is a legend:

* 🔥 **February 2024:** +320.06% in a single month! Even if there were drawdowns before, such a month covers everything.

**Conclusion:** Bitronix strategies don't just recover — they soar when the market trends. 🚀

#### **❓ Why is it impossible to predict the start of a trend?**

**📊 Answer:** Because trends start due to unpredictable events: sudden news 📰, Fed decisions 🏛️, Elon Musk's tweets 🐦, accumulation by large players 🐋. No one knows the exact moment. You can only catch a trend once it has started. That's exactly what Bitronix algorithms do — they don't guess; they react instantly to price changes.

#### **❓ Why is it good to hold during drawdowns and take profit after growth?**

**📊 Answer:** This is called rebalancing and averaging. Imagine buying a product cheaper when its price drops, then selling it higher later. If you exit during a drawdown, you lock in a loss. If you stay (or buy more), you'll quickly recover on the rise.

**Example:** after the giant February 2024 (+64%), LINX had a small drawdown of –1.77% in March. If you had taken some profit after February, March's drawdown would hardly have affected you. But if you panicked and exited before March, you'd miss the next growth.

**Smart investor tactic:** 🧠 take profit in portions after strong moves and calmly endure small drawdowns.

#### **❓ How to learn to wait patiently when the market is sideways?**

**📊 Answer:** Patience comes from understanding history. When you see how the strategy behaved in the past, it's easier to endure boring periods. ⏳

**Practice:** open the Bitronix report and look at the LINX equity curve. It doesn't go straight up; it jumps: sideways → sharp rise → sideways → new rise. That's the strategy's pulse ❤️. Learn to trust it.

**"Golden rule":** if you're not ready to endure sideways, you don't deserve the trend. 👑

#### 🎯 What Will Understanding Sideways and Trends Give Me?

**📊 Answer:** You will stop panicking when you see a minus in the table. You will know: this is not a failure, just a phase of the cycle. You will be able to calmly wait for the market to do its job. And in the end — get the results that Bitronix strategies show.

**Investing is not a sprint, but a marathon with beautiful accelerations.** 🏃‍♂️💨

***

### 🛡️ About Trust, Security, and Verification

#### **❓ Why are Bitronix's results so high? Is it even real?**

**📊 Answer:** Yes, it's real! ✅ Achieved through:

* 🤖 **Automation** — robots trade 24/7 without emotions.
* 🧠 **Machine Learning** — algorithms learn from history and adapt to the market.
* 🔀 **Diversification** — each strategy contains many different algorithms (trend, reversal, arbitrage).
* 🛡️ **Strict Risk Management** — every order is checked before being sent to the exchange.

And most importantly: **transparency**. All results are verified on [tradelink.pro](https://tradelink.pro) — you can check every trade yourself! 🔍

#### **❓ Can I lose all my money?**

**📊 Answer:** Risk always exists, especially with 10x leverage. But Bitronix uses multi-level protection:

* Stop-losses on every position ✋
* Maximum position size control 📏
* Price deviation limits ⛔️
* Regular rebalancing 🔄

Look at the worst months:

* 📉 LINX: –28.35% (October 2023)
* 📉 SPARK: –69.68% (September 2023)

Even in the worst months, the strategy doesn't get wiped out — and it recovers later. The system is built to survive. 💪

***

### ⚙️ About Algorithm Operation and Returns

#### **❓ Why hasn't my robot taken profit after the recent uptrend over the last 3 days? My balance grew to $120, but now it's back at $99.**

**📊 Answer:** The algorithms do not operate on the concept of "manually taking profit." Their task is to analyze the market every minute and open optimal positions, constantly reinvesting capital. Short-term fluctuations (+20% over 2 days, followed by a correction) are normal volatility accounted for in the mathematical model. Results should be evaluated over a horizon of 3-4 months, not based on daily fluctuations.

#### **❓ Why don't I see a profit immediately after depositing?**

**📊 Answer:** The algorithms start working immediately, but their results become evident over time. If you deposited during a period of sideways movement or correction, visible profit may appear later—this is part of the cycle. The system is designed for long-term operation with a >95% probability of profit over a 6-12 month horizon.

#### **❓ How to Properly Evaluate Profit in Bitronix?**

**📊 Answer:**

* **For active management:** 🎯 Secure a portion of the profit yourself during strong uptrends (e.g., when your deposit grows by 20–30%). During drawdowns, you can buy more — this improves your average entry price.
* **For a passive approach:** 😴 Plan for an investment horizon of 6–12 months. Trust the math — the algorithms work 24/7. Monitor the overall trend, not daily fluctuations.

***

### 🚀 Getting Started

#### **❓ How do I start using Bitronix?**

**📊 Answer:** Several ways:

* 🤖 **Telegram bot** — [@BitronixAppBot](https://t.me/BitronixAppBot) (quick access)
* 🌐 **Website** — <https://bitronix.inc/en>
* 📢 **News channel** — <https://t.me/bitronixapp>
* 💬 **Community chat** — <https://t.me/BitronixCommunityChat>

There you can ask questions, watch educational materials, and connect the strategies.

***

### 🆘 Technical Support

#### ❓ Where to contact in case of problems?

**🆘 Answer:** For all inquiries, please write to support: **@bitronixteam**. Provide your User ID (can be found in your profile) and describe the issue in detail.
